Getting Started

What is CIVET Print Management Solution?

Our Print Management Solution is a subscription based ERP designed for printing businesses. It helps you manage orders, quotes, customers, inventory, and production workflows in one easy-to-use platform.

How do I get started?

Getting started is simple:

  • Sign up and choose a subscription plan that fits your business.
  • Integrate your preferred payment, shipping, and accounting services.
  • Access your dashboard and start managing your print business effortlessly.
Can I integrate my existing tools?

Yes! Our platform supports seamless integration with Stripe for payments, ShipStation for order tracking, QuickBooks for accounting, and SendGrid for automated emails.

Do I need any technical knowledge to use this system?

No technical expertise is required! Our platform is designed with an intuitive interface, allowing you to manage your print business without any coding or IT knowledge.

Is my data secure?

Absolutely! We use end-to-end encryption, secure cloud storage, and regular backups to ensure your business data remains protected at all times.

Can I add multiple users to my account?

Yes! Our user management feature allows you to add team members, assign roles, and control access levels based on your business needs.

Does the platform support different pricing tiers?

Yes! You can set custom pricing tiers for different customer segments to offer flexible pricing based on order volume, finishing options, or other factors.

How do I track my print orders?

Our real-time order tracking system allows you to monitor job progress, assign tasks to your team, and update customers with automatic notifications.

Platform Features & Functionality

How long does it take to set up my account?

Setting up your account takes just a few minutes! After subscribing, you'll receive an email with login credentials and can start configuring your business settings right away.

Can I access the platform on my phone?

Yes! Our print management software is fully responsive and works on desktop, tablet, and mobile devices. You can switch between devices and pick up right where you left off.

What happens after I complete my setup?

Once your setup is complete, you can immediately start adding customers, creating quotes, and managing orders. Our onboarding guide will help you get familiar with key features.

How do I track my business performance?

Our Analytics Dashboard provides real-time insights into sales, order progress, and customer trends, helping you make data-driven decisions for your business.

Do I need to manually submit my invoices?

No! Our system automatically generates and sends invoices to your customers based on completed orders, helping you streamline your accounting workflow.

What happens if I make a mistake in a quote or order?

You can edit, update, or cancel quotes and orders before they are finalized. Any changes will automatically reflect across all linked processes.

Can I retry if a payment fails?

Yes! If a payment fails, the system will prompt you to retry or update your payment method. Stripe integration ensures secure and reliable transactions.

How long do I have access to my data?

As long as you have an active subscription, you’ll have unlimited access to your data, including past orders, customer history, and financial reports.